Through growth, adversity and achievement, entrepreneurs wear many hats. To successfully scale a company, business leaders need to make the transition from “entrepreneur” to “professional,” and from an entrepreneurial company to a professional company.
Often, a singular leader leads in a singular fashion and it’s all about one person’s goals. As a leader of a growing group of talented individuals, I have discovered the value of thinking and leading more globally. There’s a saying: “Human beings hallucinate when not communicated to.” As a company grows, a leader needs to, early and often, address any undertones or rumblings that take place culturally within an organization. Our leadership team developed a weekly company-wide, interactive video conference to connect the hearts of our team. We talk about what’s working, share information and ideas, and address challenges to gain genuine perspective and rapport. It’s a time to ask transparent questions and it allows the organization to be authentic. This provides the whole group access to leaders and creates trust. It reminds every one of our company’s purpose and the principles that enable our customers to enjoy doing business with us. Continue reading the rest of this story >>